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How to cancel my Experian Credit Report myself

To cancel your Experian credit report, you will need to provide the following details:

1) Your customer reference number (this can be found when you’re logged into your membership and on any letter or email you’ve received from us)

2) Your full name
3) Your address
4) The email address that you signed up with

Call 0800 013 88 88 (0800 numbers are free to call from UK landlines and mobiles, but calls from business mobile phones may be chargeable.)

Email: help@creditexpert.co.uk

Address: CreditExpert, PO BOX 7710, Nottingham, NG80 7WE  


The easiest way to close your CreditExpert membership is online, while you are logged in to your account, by following these simple steps:

1)  Select ‘Your Account’
2)  Select ‘Your Membership’
3)  Select ‘Stop My CreditExpert Membership’

Please Note: If you email or write to Experian and they are not able to process your request before your next payment is due they will refund any payments taken after they have received your request.

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